Requesting a quotation
Submitting the basket and business details sends a quotation inquiry to LubriCare Trading. It is not an automatic purchase confirmation and does not reserve inventory. LubriCare will review the requirements and respond through the contact details provided.
Prices and final terms
Prices are supplied through an official quotation. The website does not publish fixed product prices. The applicable quotation and any accepted purchase order should identify the seller, products, prices and applicable taxes, payment requirements, delivery or pickup arrangements, confirmed availability, and other agreed commercial terms.
Confirming the product
Product name, specification, packaging, availability, and suitability must be confirmed for the intended equipment and operating conditions. Refer to the equipment manufacturer's instructions and request product documentation when needed. Catalog listings do not represent universal compatibility, stock availability, certification, or manufacturer approval.
Cancellation, returns, and records
Cancellation and return requests are handled under the agreed transaction terms and applicable law; nothing on this site excludes statutory customer rights or remedies. Official invoices or receipts are issued for completed sales as required.
Customer concerns
For incorrect products, delivery concerns, quotation discrepancies, product-quality concerns, billing issues, or other transaction complaints, contact [email protected]. Include the quotation or invoice reference and the details needed to review the issue. Applicable statutory remedies are preserved. The final quotation, accepted order, invoice, and applicable law govern a transaction.